FAQ

FAQ Page for Digital Zombie

Last Updated: February 16, 2024

Welcome to the Digital Zombie FAQ page! Here, you'll find answers to some of the most common questions about our digital design products, payment processes, and more. If you can't find the answer you're looking for, please contact us at [Your Contact Information].

1. What types of digital products do you offer?

We specialize in a wide range of digital designs, including digital prints, clip art, and customizable templates for personal and commercial use. Our Best Sellers Collection showcases the most popular items loved by our community.

2. How do I make a purchase?

Browse our collection and add your chosen items to your cart. When you're ready to checkout, you can pay securely using PayPal or a credit card. Follow the on-screen instructions to complete your purchase.

3. Are your payment methods secure?

Absolutely. We prioritize your security and privacy. All payments are processed through secure gateways with encryption to protect your personal and financial information.

4. Can I use your digital designs for commercial projects?

Yes, most of our digital designs are available for both personal and commercial use. Please refer to the specific product details for any usage restrictions or requirements.

5. What is your refund policy?

Due to the digital nature of our products, all sales are final. However, if you encounter any issues with your download or receive a damaged file, please contact us immediately for assistance.

6. How do I download my purchased digital designs?

After completing your purchase, you'll receive an email with a download link. Click on the link to download your files directly to your device. If you encounter any issues, please contact our support team.

7. Do you offer customer support?

Yes, we're here to help! If you have any questions or need assistance, please reach out to us via [Your Contact Information]. Our team is dedicated to ensuring your satisfaction with our products and services.

8. How often do you update your collections?

We regularly update our collections to bring you the latest trends in digital design. Follow us on [Your Social Media Links] or subscribe to our newsletter to stay updated on new arrivals and exclusive offers.

Contact Information:

ShopPicat Ltd

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

conatact@digitalzombie.net

+447888863913